Terms & Conditions – SherpaMate
1. General
By using our website or contacting us and shopping with us on/via any other media, including social media (Facebook, TikTok, WhatsApp, Instagram, & others), you agree to these Terms & Conditions and to our Return & Refund Policy, Shipping Policy, and Privacy Policy. Customers reached via social media will be informed to check our policies on this website before purchase.
We reserve the right to update or modify these terms at any time.
2. Products & Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities
- Discontinue products without notice
- Refuse any order at our discretion
3. Pricing
All prices are listed in AUD (Australian Dollars).
We reserve the right to change prices at any time without notice.
4. Orders
Once an order is placed, you will receive an order confirmation.
We reserve the right to cancel or refuse any order due to:
- Pricing errors
- Suspected fraud
- Product unavailability
5. Product Variations
Due to the nature of handcrafted and artistic products:
- Slight variations in color, texture, or finish may occur
- These are not considered defects
6. Liability
To the extent permitted by law:
- We are not liable for indirect or consequential losses
- Our liability is limited to the value of the product purchased
7. Intellectual Property
All content on this website (images, logos, text) is the property of SherpaMate and may not be used without permission.
8. Governing Law
These terms are governed by the laws of Australia.